Security shouldn’t be a hassle. That’s why Eufy Doorbell Cameras are designed to offer high-tech features like HD video and instant motion alerts, all while keeping things simple. Here, we’ll show you how to set up, use, and troubleshoot your Eufy Doorbell Camera so you can enjoy optimal security with minimal effort.
What is a Eufy Doorbell Camera?
A Eufy doorbell camera is a smart video doorbell that lets you monitor who’s at your door in real-time, straight from your phone. It records high-quality video, offers two-way audio, and uses motion detection to alert you instantly when someone is near your doorstep. Eufy offers wired and battery-powered options, and most models support local storage, meaning no monthly fees.
What makes it stand out is the sharp video quality, often up to 2K resolution, and its strong emphasis on privacy. Eufy doesn’t store your footage on cloud servers unless you choose to; instead, it saves locally via a HomeBase or internal memory. It's ideal for homeowners looking for a reliable, subscription-free video doorbell system that works efficiently day and night.
How does Eufy Doorbell work?
The Eufy doorbell camera uses a combination of WiFi, a built-in camera, a microphone, and a motion sensor to function:
- Motion detection: It detects movement near your door and begins recording.
- Instant alerts: Sends a push notification to your smartphone when someone presses the doorbell or when motion is detected.
- Two-way audio: You can speak to the visitor through the app, even if you're not home.
- Video storage: Footage is saved locally to the device or HomeBase, depending on the model.
- Power options: It may be wired to existing doorbell wiring or run on a rechargeable battery.
This system ensures you never miss a visitor, delivery, or suspicious activity, giving you full control and visibility right from your device.
Which Eufy Doorbell is the Best?
The best Eufy doorbell depends on your setup, but the Eufy Video Doorbell Dual is widely praised for its dual-camera system, one lens faces forward, and another monitors packages on the ground. It features:
- 2K HDR resolution
- Enhanced package detection
- Local storage with no monthly fees
- AI-based human detection
For those who prefer a wireless setup, the Eufy Battery-Powered 2K Doorbell with HomeBase is also an excellent option. It’s easy to install and offers great performance for renters or those without existing doorbell wiring. If you're in the UK, both models are popular for their clarity, smart alerts, and easy setup.
How to Reset Eufy Doorbell Camera?
Resetting your Eufy doorbell camera is a simple process and can help resolve connection or software issues:
- Locate the sync/reset button on the back or bottom of your doorbell.
- Press and hold the button for about 10-15 seconds until you hear a voice prompt or see the LED light flash red.
- Once reset, the camera will reboot and return to setup mode.
This action wipes the previous network settings, so you’ll need to reconnect it via the Eufy Security app. Resetting is helpful when you're changing WiFi networks or transferring the device to another user.
How to Connect Eufy Doorbell to WiFi?
To connect your Eufy doorbell to WiFi:
- Open the Eufy Security app.
- Tap the “+” icon to add a device and select your doorbell model.
- Follow the in-app instructions. You’ll scan the QR code and select your 2.4GHz WiFi network (Eufy doesn’t support 5GHz).
- Enter your WiFi password and let the doorbell sync.
Ensure your router is close enough or use a WiFi extender for a strong connection. Once connected, you’ll receive real-time notifications and access live footage anytime.
How to Install Eufy Doorbell Camera?
Installing your Eufy doorbell camera varies slightly between the wired and battery-powered versions, but the overall process is simple:
For battery-powered models:
- Use the included mounting bracket and screws to attach the doorbell next to your door.
- Charge the doorbell fully before use.
- Snap it into place and connect it through the app.
For wired models:
- Turn off your existing doorbell power at the breaker.
- Remove your old doorbell and connect Eufy's wires to your existing terminals.
- Mount the doorbell securely and restore power.
Always follow the included instructions or refer to the in-app guide. In most cases, the whole installation takes less than 15 minutes.
How to Connect Eufy Doorbell to Alexa?
Connecting your Eufy doorbell to Alexa allows you to use voice commands and see who’s at the door through the Echo Show or Fire TV. To connect:
- Open the Amazon Alexa app on your phone.
- Go to Skills & Games, and search for Eufy Security.
- Tap Enable, and sign in with your Eufy account.
- Once linked, ask Alexa to “discover devices.”
- Your doorbell should now appear in the Devices section.
Make sure your Eufy doorbell is already set up in the Eufy Security app before starting this process. Also, keep in mind that only certain models, like the 2K doorbells, support video streaming on Alexa-enabled screens.
How to Remove an Eufy Doorbell without a Pin?
If you’ve misplaced the removal pin that comes with your Eufy doorbell, you can still take it off safely using alternative tools. A small paperclip or SIM ejector tool works just as well. Gently insert it into the release hole under the doorbell mount until you hear a soft click, then slide the doorbell upward. Be cautious not to use excessive force, as this can damage the mounting bracket.
How long does the Eufy Doorbell take to Charge?
The charging time for an Eufy doorbell depends on the model and charger used. On average:
- It takes around 4–6 hours using a 5v/2a charger.
- For USB charging via computer, it may take up to 8 hours or more.
- The LED indicator will turn solid blue once fully charged.
For the best performance, always use the original cable and avoid overcharging.
Does Eufy Doorbell Work with Alexa?
Yes, Eufy doorbells work seamlessly with Alexa. Once you link your EufySecurity account with the Alexa app, you can enjoy hands-free control and live viewing through Alexa-enabled screens like the Echo Show. You’ll receive voice alerts when someone presses the doorbell and can say commands like:
- “Alexa, show me the front door.”
- “Alexa, answer the door.”
This smart integration enhances convenience and boosts your home’s responsiveness, especially when you’re occupied or away.
How to Connect Eufy Doorbell Camera to Homebase?
Pairing your Eufy doorbell with HomeBase ensures better storage, performance, and extended features. Here’s how to set it up:
- Plug in your HomeBase and connect it to your router.
- Open the Eufy Security app and tap “Add Device.”
- Select your doorbell model and follow the in-app instructions.
- Scan the QR code located on the doorbell.
- Wait for the app to confirm pairing.
Ensure your HomeBase is placed within a good range of your doorbell for optimal signal and response.
How to know when an Eufy Doorbell Camera is fully charged?
You’ll know your Eufy doorbell is fully charged through both visual and app-based indicators:
- The LED ring on the doorbell will turn solid blue once charging is complete.
- In the Eufy app, the battery percentage will show 100% or indicate “Fully Charged.”
- If you’re using a HomeBase-connected doorbell, you may also receive a notification when charging is done.
Charging typically takes a few hours, depending on the power source, and once charged, the battery can last several months on moderate usage.
Does Eufy Doorbell work without the Internet?
Yes, it can still function to some extent without the internet, but with major limitations. The Eufy Doorbell continues to record locally if you’ve set it up with an SD card or HomeBase, but live viewing, notifications, and remote access all stop without an active internet connection.
In simple terms, you’ll still capture footage, but you won’t be able to see it until the connection is restored. So while it's technically functional, its smart features heavily rely on WiFi.
Why is my Eufy Doorbell not working?
If your Eufy doorbell isn’t responding or showing live video, there are a few likely causes. A drained battery is the most common reason, especially if you haven’t recharged or hardwired it. Sometimes, a lost WiFi connection or a failed firmware update can freeze the device.
Try holding the sync button for 10 seconds to reboot it. If that doesn’t work, remove the device from the Eufy app and add it again. Always make sure your Eufy app and firmware are updated; this solves most issues right away.
Why is my Eufy Doorbell not detecting motion?
Here, we’ll use a bit of structure to highlight key fixes:
- Motion Detection may be disabled in the app.
- The sensitivity setting could be too low, especially in busy or bright areas.
- If you’ve set Activity Zones, make sure the area you expect motion from isn’t excluded.
- Firmware bugs can also cause temporary motion failure—check for updates.
Review all these settings in the Eufy Security app under the doorbell’s configuration. A simple tweak usually gets it working again.
Do Eufy Doorbell Cameras require a subscription?
No, and that’s one of the standout features of Eufy doorbell cameras. You get full access to video recordings, notifications, AI human detection, and even two-way audio, without paying monthly fees.
However, Eufy does offer optional cloud plans if you prefer cloud storage over local saving. But for most users, the built-in free local storage with HomeBase or an SD card is more than enough.
Which SD card is used for the Eufy Doorbell?
Eufy doorbells that support local storage use a microSD card. Here’s what you need:
- Capacity: Up to 128GB
- Type: Class 10 or UHS-1
- Format: FAT32 is preferred for compatibility
Insert the card into the HomeBase (or doorbell slot if supported), and format it via the app to begin storing footage.
How to Remove the Eufy Doorbell Camera from the Mount?
This depends on the model. Most Eufy doorbells use a pin-release system:
- Use the release pin (or a paperclip) provided in the box.
- Insert it into the small hole under the doorbell until you feel a click.
- Gently slide the doorbell upward and lift it out.
Don’t yank it or force it off without unlocking the mount first, or you might damage the bracket.
Is Eufy Doorbell Camera good?
Absolutely. Eufy doorbells are consistently praised for their reliability, build quality, and privacy-first features. They offer sharp video quality (2K on most models), fast motion alerts, and integration with Alexa and Google Assistant.
The best part is the no-subscription design, which gives you full access to security features without locking you into monthly payments. If you're after value and privacy, Eufy is one of the best choices in the market.
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Why is my Eufy Doorbell Camera not ringing on my phone?
This usually comes down to a few overlooked settings. First, make sure you’ve allowed notification permissions in both your phone settings and the Eufy app. If Do Not Disturb is on, you won’t hear a ring either.
Another common reason is the notification sound being turned off or too quiet. Open the app, go to the doorbell settings, and re-enable push alerts. Restart the app afterwards to test if notifications are triggered by a doorbell press.
Does a Eufy Doorbell Camera work with an existing chime?
Yes, but only for wired models. If your Eufy doorbell is battery-powered, it won’t connect to a mechanical or digital chime. It will instead ring through your HomeBase, app, or Alexa.
If you’re using a wired Eufy model, and it’s properly installed with your home’s transformer, it can use your existing chime. Make sure the chime type is supported (Eufy supports most mechanical chimes, but some digital ones may need additional configuration).
Does a Eufy Doorbell have a chime?
The Eufy Doorbell Camera has a built-in chime feature, which allows it to notify you when someone presses the doorbell. However, the doorbell's chime volume can be adjusted according to your preferences. If you wish to connect the doorbell to a different chime system in your home, such as a traditional wired chime, it’s important to ensure compatibility. You can also link it to Alexa or other smart devices to get notifications through those channels.
Is Eufy Doorbell Camera Wireless?
Yes, the Eufy Doorbell Camera is wireless, making installation much easier. It doesn’t require complex wiring, so you can place it at your front door with minimal effort. The wireless design also ensures that it can be placed in locations where traditional wired doorbell systems wouldn’t work. The camera connects to your Wi-Fi network for remote monitoring and alerts, giving you the flexibility to place it anywhere within range of your router.
Which app is used with an Eufy Doorbell Camera?
To use your Eufy Doorbell Camera, you'll need the Eufy Security app. This app provides a seamless way to monitor your doorbell, view live footage, receive motion alerts, and more. It’s available for both iOS and Android devices, and once you’ve installed it, you can easily connect your Eufy Doorbell Camera to your phone. The app’s interface is user-friendly, making it simple for homeowners to control their Eufy doorbell features remotely.
Can a Eufy Doorbell be wired?
Yes, the Eufy Doorbell Camera can be wired, providing more consistent power for your device. If you prefer a wired connection, you can connect it to an existing doorbell system. This ensures that you don’t need to worry about charging the doorbell camera, as it will draw power from your home’s electrical system. However, if you choose the wired option, you may need to consult an electrician for proper installation, especially if you're replacing an older doorbell.
Can Eufy Doorbell Connect to Echo Show?
Yes, the Eufy Doorbell Camera can connect to an Echo Show. This integration allows you to view live video feeds from your doorbell directly on the Echo Show’s screen. Once set up through the Eufy Security app, simply ask Alexa to show the front door or check the doorbell’s video feed, and it will display it for you. This adds a layer of convenience, enabling hands-free access to your doorbell camera's footage.
Can Eufy Doorbell connect to two phones?
Yes, the Eufy Doorbell Camera can be connected to multiple phones. This is particularly useful for households with more than one person who needs to monitor the doorbell. You can easily add multiple devices in the Eufy Security app, allowing each user to receive notifications and access live feeds. It’s a great way to ensure everyone in the house stays informed.
Can Eufy Doorbell Cameras ring on Alexa?
Eufy Doorbell Cameras can indeed ring on Alexa-enabled devices. Once linked to your Alexa app, you can set up notifications or have your Echo devices play a sound when someone rings your doorbell. You can also enable Alexa to announce the name of the person at the door or display the live video feed from your doorbell camera on compatible devices like an Echo Show.
Can Eufy Doorbell Camera connect to Homebase 3?
The Eufy Doorbell Camera is compatible with Homebase 3, allowing it to benefit from centralised management. By connecting your doorbell to the Homebase, you can manage it alongside other Eufy security devices. This setup offers enhanced security features, such as local storage for footage and easier access to your system, all while reducing the load on your home Wi-Fi network.
Why is my Eufy Doorbell Offline?
If your Eufy Doorbell is offline, it’s usually due to issues with the Wi-Fi connection or the doorbell’s power supply. Check if the doorbell is within range of your router and whether there are any internet connectivity problems. It’s also worth checking the battery status or ensuring that the device is properly connected to your home’s power supply if you’re using a wired setup. Restarting the doorbell and your router often resolves these issues.
Why is the Eufy Doorbell not charging?
If your Eufy Doorbell isn’t charging, the issue may stem from a faulty charging cable, power source, or charging port. Ensure the charging cable is firmly plugged in and the charging port is clean. If using a removable battery, check for signs of damage. In some cases, the battery may need to be replaced. If everything appears in order and the issue persists, consider contacting customer support for further assistance.
Where to Mount Eufy Doorbell?
The ideal spot for mounting your Eufy Doorbell Camera is at eye level, around 4 to 5 feet from the ground. This height ensures optimal video capture of visitors at your door, while also minimising obstructions like door frames or hedges. Make sure the area is within range of your Wi-Fi router and protected from extreme weather conditions, especially if you're using a wired connection.
Where to Charge Eufy Doorbell?
For battery-powered versions, the battery is removable, and you’ll find the charging port at the bottom of the device. To charge it, simply remove the battery, plug it into the charging cable, and wait for the battery to reach full charge, which typically takes about 4-5 hours.
For wired models, no charging is required, as they draw power directly from your home's electrical system. It's essential to make sure your device is correctly connected to a power source to avoid interruptions in its functionality. If you're unsure about your model's requirements, refer to the user manual for specific instructions.
Where is the Microphone on the Eufy Doorbell Camera?
The microphone on your Eufy Doorbell Camera is generally located just beneath the camera lens. This location ensures that the microphone can capture clear audio during two-way conversations. When someone presses your doorbell or when the motion sensor detects movement, the microphone allows you to speak with them directly through the Eufy Security app.
This two-way audio feature is essential for interacting with visitors, delivery people, or even to deter any potential intruders. It's designed to ensure you don't miss a word when communicating, no matter where you are. The placement of the microphone is integral in ensuring your conversations are clear and audible, adding to the convenience of a smart home security setup.
How does Eufy Doorbell Store video?
Eufy Doorbell Cameras offer flexible video storage options to meet different user needs. One of the main storage methods is local storage through an inserted microSD card. This allows you to store your footage locally on the device, eliminating the need for a monthly subscription. However, keep in mind that the amount of footage you can store is limited by the size of the SD card, typically offering several days of recordings, depending on settings.
Alternatively, you can opt for cloud storage through Eufy’s subscription service, which offers additional benefits like remote access to your footage and longer storage durations. Cloud storage can be accessed anytime via the Eufy Security app. Both options give you peace of mind and ensure that your video footage is stored securely, with your preferred method providing a balance of cost and convenience.
How much is an Eufy Doorbell Camera?
The price of an Eufy Doorbell Camera varies depending on the model, features, and where you purchase it. On average, a basic Eufy doorbell can range from £100 to £150. However, higher-end models with 2K or 4K video resolution, advanced motion detection, and other premium features can cost upwards of £200 to £250.
When buying an Eufy Doorbell Camera, it's essential to consider not only the initial cost but also the potential costs of accessories, such as the Homebase unit or additional storage options. While some models come with a subscription plan for cloud storage, others offer local storage without a recurring fee. Be sure to compare prices across retailers to find the best deal for your budget and needs.
How many Eufy Doorbells can I have?
Eufy Doorbells are designed to integrate seamlessly into your home security system, and there is no hard limit on how many doorbells you can have connected to your Eufy account. You can install multiple doorbells at different entry points, such as your front door, back door, and side entrances, and manage them all from a single app.
This feature makes it easy to monitor all of your home’s entrances, especially if you have a large property. The Eufy Security app allows you to view live footage from each doorbell and even interact with visitors through two-way audio, regardless of which doorbell they are at. Multiple doorbells can be set up to suit different areas of your home, giving you total coverage and control over your property’s security.
How much electricity does Eufy use?
Eufy Doorbells are designed to be energy-efficient, so they don’t significantly impact your electricity bill. Battery-powered models consume minimal energy, primarily drawing power when recording video, activating motion sensors, or using the WiFi connection. The energy use is very low, typically ranging from 5 to 10 watts when active, depending on your device settings.
For wired models, the power consumption is slightly higher, as they are continuously connected to your home's electrical system. However, even with a wired connection, the energy usage is minimal, and you likely won’t see a noticeable increase in your electric bill. Eufy’s energy-efficient design ensures that your home’s security system doesn’t become a significant drain on your resources.
How long does a Eufy Doorbell Battery last?
The battery life of an Eufy Doorbell Camera depends on several factors, such as usage, motion detection settings, and the quality of the video recordings. On average, the battery lasts between 3 to 6 months on a single charge. If you have a high level of motion detection or set the video quality to its highest resolution, the battery life may be shorter.
To ensure optimal battery performance, you can adjust settings such as motion sensitivity and recording length. Additionally, if you have a removable battery model, it’s easy to monitor the battery level through the Eufy Security app, so you’ll know when it's time to charge it again. Battery life can also vary depending on environmental factors, such as weather conditions and WiFi signal strength.
How long is an Eufy Doorbell Warranty?
Eufy offers a standard one-year warranty on its Doorbell Cameras, which covers any defects in materials or workmanship. If you encounter any issues with your device during this period, Eufy will either repair or replace the product. This warranty provides peace of mind and ensures that your investment in home security is protected.
It’s important to note that the warranty doesn’t cover damages caused by misuse, accidents, or natural wear and tear. To take full advantage of your warranty, make sure to register your product with Eufy when you purchase it. This step ensures that you’ll receive timely customer support and repairs if needed during the warranty period.